BlindLuck Casino Privacy Policy
This Privacy Policy explains how BlindLuck Casino may collect, use, store and protect information when you visit our website or use an account. We take user privacy seriously and handle personal information for the purposes set out below. Please read this page to understand what information may be involved and how you can contact us about your privacy rights.
Information we collect
The information we collect depends on how you use the website and the features you access. It may include personal, technical and transactional data. We aim to collect only information relevant to operating the service, protecting accounts and responding to user requests.
Personal and account data
When you create or manage an account, we may collect details such as your name, date of birth, contact information, address and account login details. We may also receive information you provide when contacting support or updating your account. Some details may be requested to confirm account ownership or review account activity.
Technical data and user activity
When you access the website, we may collect technical information such as your IP address, device and browser type, operating system, language settings and information about your connection. We may record how you use the site, including pages visited, actions taken, session times and error reports. This helps us maintain the service and identify unusual activity.
Transactional data
Where payment or account transactions are available, we may record details such as transaction amounts, dates, payment method and status. Payment information may be handled by third-party payment providers. We do not describe or store full payment credentials here; the information handled depends on the payment method and provider.
How we use information
We may use information to provide and maintain account services, process transactions, respond to enquiries, verify account details, protect accounts, detect misuse and meet operational requirements. Technical and activity data may also help us troubleshoot issues and improve website performance. We use information only for purposes connected with these activities or as otherwise explained when it is collected.
Information storage and protection
We use safeguards intended to reduce the risk of unauthorised access, loss, alteration or disclosure of information. Access to personal information is limited to people and service providers who need it for their work. No method of storage or transfer can be guaranteed completely secure, so users should keep their login details private and contact us if they suspect unauthorised account access.
Cookies and tracking technologies
Cookies and similar technologies may be used to keep the website working, remember selected settings, support account sessions and understand website activity. You can manage cookies through your browser settings. Disabling some cookies may affect the availability or operation of certain website features.
Information sharing and third parties
We may share relevant information with service providers that help operate the website, process transactions, support users or protect accounts. These providers may handle information for the purposes of delivering their services. We do not state that every provider uses the same systems or retention practices; those details may depend on the service involved.
Your privacy rights
You may ask us about personal information linked to your account, request correction of inaccurate details or ask for deletion where applicable. Some information may need to be retained for account, transaction or security purposes. To make a request, contact us through the available support channel and provide enough information for us to identify your account. We may ask for reasonable confirmation before acting on a request.
Updates to this policy
We may update this Privacy Policy when our information practices or website features change. The latest version will be published on this page. Please review it from time to time to stay informed about how we handle information.